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Experienced Claims Representative II-Liability-Goldsboro, NC

Full-Time Position

Sentry Insurance

Apply at www.Sentry.com

 

 

About Sentry Insurance:

Sentry Insurance is one of the country's largest and strongest mutual insurance companies. Sentry was founded in 1904 by members of the Wisconsin Retail Hardware Association. Today, Sentry has more than $10 billion in assets, a policyholder surplus of $2.8 billion and total revenue in excess of $2.4 billion.
 
Sentry Insurance is headquartered in Stevens Point, Wisconsin, with claims and service offices located throughout the United States.

Sentry offers a full line of property, casualty and life insurance products to protect businesses, cars, homes, lives and retirement incomes.

 

Responsibilities:

Verifies coverages and investigates losses by gathering pertinent information.

Takes recorded statements, obtains pertinent information i.e., police and medical reports, appraisals, estimates, photographs, degree of disability, rehabilitation potential, etc., and evaluates damages/eligibility for benefits, determines liability and sets reserves.

Evaluates claims and charges submitted by insureds and medical providers to determine eligibility for benefits, checking for misrepresentation, preexisting conditions and mandated state benefits if applicable. 

Documents all decisions, correspondence, reports and discussions that occur during the investigation.

Denies coverage where coverage does not exist.

Settles and pays claims within assigned authority limits.

Detects potential problems or trends that require additional review, investigation or research and refers to Senior Claim Representative or Claim Manager for resolution.

Advises the Claim Department of any special problems i.e., questionable repair shops.

Obtains and maintains state adjuster licenses as required.

Receives claim assignments from established workflow and systems. 

Adheres to state specific compliance issues for assigned jurisdictions.

Confers with higher level technical claim personnel for guidance and direction to ensure the file is handled properly. 

Completes claim by evaluating the loss and settling the claim. 

Determines if subrogation exists and takes steps necessary for recovery. 

Coordinates the payment of benefits with other insurance carriers if applicable. 

Monitors claim files during initial and residual periods to ensure file currency.

Refers the payment or denial of claims that exceed assigned authorization limits to Senior Claim Representative or Claim Manager with settlement recommendation. 

Works closely with health facility, repair facility and/or contractors to facilitate necessary services or repair work. 

Notifies Underwriting of any adverse findings on a particular risk. 

Accurately codes data submitted to outside agencies or other Sentry functions.

Provides pertinent background information to legal counsel and assists as possible in reaching an in-court or out-of-court settlement in litigation situations. 

Participates in administering fraud control procedures, evaluating and preparing reports, and drafting responses to formal complaints.

Performs other job-related duties requiring the same general knowledge, skills and degree of responsibility commensurate with assigned level.

 

Qualifications:

Bachelors Degree or equivalent work experience.

2-4 years of auto liability casualty claims experience.

Knowledge of insurance policies and coverages, claim payment procedures, and familiarity with medical terminology preferred.

Previous insurance experience and/or coursework beneficial.

Possess analytical abilities to review, exercise judgment, and evaluate claims to make sound decisions.

Able to review and interpret complex and detailed documents such as contracts, medical reports and insurance regulations.

Effective oral and written communication skills and human relations skills.

Ability to maintain confidentiality.

Personal computer and math skills beneficial.

Ability to meet the travel requirements of the job to include business related
assignments, with limited notice, as business needs arise.  Travel may include driving, flying or any other necessary form of transportation.

Compensation and Benefits:

The starting salary is dependent on experience and qualifications.

Sentry's excellent benefits package is designed to meet today's most important needs.  Benefits for full-time Sentry Insurance employees include:

• Group Health And Dental Insurance
• Prescription Eyewear Plan
• Group Life Insurance
• 401(K) Plan With Matching Funds
• Retirement Plan
• Paid-Time Off  Or Time Away From Territory Plan
• Pretax Dependent Care And Health Expense Reimbursement Accounts
• Student Loan Program
• Credit Union
• Career Education

 

Equal Employment Opportunity:

It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

 

How to Apply:

Sentry Insurance has an online employment application at www.Sentry.com. In order to complete it, you need to apply for a specific position. We ask that you apply for one position at a time with us; so if you are interested in several positions, please determine the position in which you are most interested and apply for that position first. If you are not selected for your first choice, we invite you to apply for the next job in which you are interested.

If this is the first time you have applied for a position at Sentry, you will be asked to register. Returning applicants will only need to provide their email address and password.

 

Recruiter Contact Information:

Emily.Schroeter@Sentry.com